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Ajax Translator PRO
Plugin for connecting Ajax systems to third-party monitoring software
Smarter choice for monitoring
Turnkey solution with no complex setup
Ajax Translator PRO requires no additional utilities or server infrastructure. It runs in the Ajax PRO Desktop app and is ready to operate right after the monitoring company gets access to the plugin.
Seamless integration and broad compatibility
Ajax Translator PRO connects Ajax systems to a wide range of monitoring software. It supports industry-standard protocols such as SIA DC-09 (ADM-CID), Sur-Gard (Contact ID), Manitou, MASXML, Micro Key, and others.
Advanced event transmission with visual data and geolocation
In addition to alarms and system events, Ajax Translator PRO allows for transmitting visual alarm verification from Ajax cameras and MotionCam detectors. A monitoring station can also receive the exact coordinates of the client's smartphone when the panic button is activated in an Ajax app.
All necessary documentation and expert support
The Ajax Systems website features articles, manuals, and FAQs on working with Ajax Translator PRO in 10+ languages. Additionally, Ajax Academy offers free online training and webinars to help professionals practice their skills. The multilingual Technical Support team is available 24/7 and ready to assist with connection and setup.
Get Ajax Translator PRO
Ajax Translator PRO is a plugin that enables seamless communication between Ajax systems and third-party monitoring software. Acting as a bridge, the plugin converts Ajax system events into protocols supported by monitoring software. To get access to Ajax Translator PRO, fill out the form at the link below.
Monitoring apps integrated with Ajax Translator PRO
Want to integrate your monitoring app with the Ajax software?
Unlock the full potential of Ajax systems and deliver top-tier alarm monitoring solutions to your clients. Request an integration, and Ajax Systems engineers will implement support for your monitoring station's communication protocol directly in the Ajax Translator PRO plugin.
The newer, the greater
There are currently two versions of Ajax Translator available. The legacy version was developed to provide basic event reception for monitoring stations. While it remains functional, it will no longer receive updates or new features.
To provide more advanced monitoring capabilities, Ajax Systems has developed Ajax Translator PRO, the newest version that runs in the Ajax PRO Desktop app. This plugin offers enhanced performance, extended compatibility with Ajax devices and features, and ongoing support and development. No more archaic windows and utilities — enjoy advanced features and simplified setup in the familiar Ajax interface.
Explore the differences between Ajax Translator versions
Ajax Translator PRO NEW
Supports AI-powered motion detection and visual verification via Ajax cameras
Protocols supported:
- SIA DC-09 (ADM-CID)
- Sur-Gard (Contact ID)
- Manitou
- MASXML
- Micro Key
Supports 50,000 spaces connected1
It is a plugin integrated into Ajax PRO Desktop
Regularly updated
Ajax Translator
Do not support AI-powered motion detection and visual verification via Ajax cameras
Protocols supported:
- SIA DC-09 (ADM-CID)
- SurGard (Contact ID template)
- SurGard (Contact ID) Extended
- ABsistemDC(NG)v2
- Patriot Systems
- Point Security Software Srl
- Manitou
- Securithor
- Sentinel
- SOFTGUARD
- Kronos
- MASXML
- Listener
- ADEMCO 685
Supports 5,000 spaces connected
It is a separate app
No updates provided
Dual connection for maximum reliability
With Ajax Translator PRO, Ajax systems can connect to monitoring software via the Ajax Cloud server or through a direct connection2. Both channels can operate simultaneously, providing a backup path in case one fails.
Communication between Ajax systems and monitoring stations is established over the internet using Ethernet, Wi-Fi, or cellular networks. All connected elements, namely an Ajax system, Ajax Translator PRO, and the monitoring station, constantly supervise each other using ping intervals and test messages. If the connection is lost, the monitoring station operator receives an instant notification with clear information about where the issue occurred.
Connection to monitoring software via Ajax Cloud and directly
Configurable test messages and ping intervals
Simplified dual-path signaling setup
Ajax's approach transforms a traditionally hardware-heavy, time-consuming process into a quick and seamless experience by introducing Ajax Ultra DP, ready-to-use configuration presets (DP2, DP3, and DP4). This service allows installation and monitoring companies to set up and adjust signaling parameters directly in Ajax PRO apps with just a few steps. No additional equipment or intricate wiring is needed, as the built-in communicator in all Ajax hubs supports connection to cellular networks via SIM cards.
Compliance with DP2, DP3, and DP4 requirements
Quick and easy setup with no external equipment and complex wiring
More than alarm monitoring
NEW
Visual verification via Ajax cameras
Ajax video devices strengthen intrusion protection by adding visual context to every event. Ajax cameras can respond to alarms from any device in the system and send up to 10 high-resolution images to a monitoring station to confirm the alarm.
In addition, a built-in motion detection system and AI allow the cameras to detect movement independently without intrusion detectors. When Ajax cameras detect motion, they send intrusion events and visual data to verify it — no 24/7 surveillance monitoring required. Thus, monitoring companies can provide security services to clients with Ajax systems consisting only of video devices.
Visual verification of alarms triggered by system devices
Visual verification of AI-detected motion3 from video cameras
Photo verification via Ajax MotionCam detectors
Ajax MotionCam detectors capture a sequence of images when an alarm is triggered, whether by a built-in PIR sensor or other Ajax devices. These photos are transmitted to a monitoring station, where operators can visually assess the situation in real time to check if a real threat triggered an alarm. Photo verification significantly enhances operational efficiency by reducing false rapid response unit (RRU) dispatches. In non-critical cases, operators can quickly contact the client to confirm that the situation is safe and under control.
Various types of photo verification4
HD photo verification within seconds5
In-app panic button feature
When the panic button is activated in an Ajax app, monitoring software receives not only the event code but also the exact coordinates of the client's smartphone. Location data enables operators to dispatch the RRU to the client. This feature extends protection beyond the premises: companies can expand security services by offering personal safety packages.
Additional security service
Instant geolocation transmission in case of a panic event
Assistance in off-site emergency situations
Easy monitoring starts here
Professionals can connect new spaces to Ajax Translator PRO with just a few steps in Ajax PRO apps. Moreover, Ajax system users can send monitoring requests directly from their app by choosing the provider from the list of available companies to connect to.
Ajax Translator PRO eliminates the risk of event miscommunication between an Ajax system and a monitoring station. Default alarm and event codes can be easily edited to ensure full compatibility with monitoring software.
PRO users can control which events a monitoring station receives from an Ajax system. For example, outdoor intrusion, fire, or leak alarms can be filtered out if a monitoring company does not provide a response service for such events.
Get Ajax Translator PRO
To get access to Ajax Translator PRO, fill out the form at the link below.
System requirements
Ajax Translator PRO
Parameter | Minimum | Recommended |
|---|---|---|
Processor | Intel Core i5 10th gen (quad-core) and later | |
Random access memory | 8 GB | 16 GB |
Storage | 50 GB of free space | 100 GB of free space |
OS |
| |
macOS 10.15 (Catalina) | macOS 11.6 (Big Sur) and later | |
Java | Java 21 (Java SE Development Kit 21.0.7) | |
Network | 100 Mbps | |
Ajax Translator
Parameter | Minimum | Recommended |
|---|---|---|
Processor | Intel Core i5 4th gen 2.7 GHz (2 cores) or equivalent | Intel Core i5 5th gen 3.2 GHz (4 or more cores) or equivalent |
Random access memory | 8 GB | 16 GB |
Storage | 5 GB of free space | More than 10 GB of free space |
OS | Windows 7 | Windows 10 and later |
Java | Stable operation is guaranteed on version 8, update from 211 to 371 (Oracle) | |
Network | 100 Mbps | |
Enhance monitoring with additional tools
Ajax PRO Desktop
Ajax PRO Desktop is an app for installation, monitoring, and facility and staff management. It meets the needs of every security business working with Ajax systems. Facility profiling, alarm monitoring, photo verification, staff administration, and a detailed event log — all in one intuitive app featuring remote configuration.
Ajax Cloud Signaling
Ajax Cloud Signaling provides communication between Ajax systems and third-party monitoring software without relying on the partner's infrastructure. Ajax Cloud Signaling processes all the data in Ajax Cloud and sends it directly to the monitoring software, so there is no need to install extra on-premise utility programs.
Ajax Services
Ajax Services is an umbrella term covering the broad set of tools and capabilities designed to empower Ajax Systems partners. Through advanced digital infrastructure and cloud-based approach, the company delivers valuable services to enhance the product experience. Ajax Services expand software possibilities, improve signaling, and streamline security management.
FAQ
How to get Ajax Translator PRO?
To get Ajax Translator PRO, fill out the form.
Which protocols are supported by both versions of Ajax Translator?
Both versions of Ajax Translator support multiple protocols for transmitting events to a monitoring station, including SIA DC-09, Sur-Gard, Manitou, and MASXML.
For the complete list of supported protocols and configuration details, refer to the following manuals:
Protocols supported by Ajax Translator PRO
Protocols supported by Ajax Translator
Which version of Java is required to run Ajax Translator PRO?
Java 21 (Java SE Development Kit 21.0.7).
What is the direct connection?
The direct connection is the channel to transmit hub events directly to the security provider's monitoring software, bypassing the Ajax server.
How can a monitoring station receive photos from Ajax cameras and MotionCam detectors?
To receive photos from Ajax MotionCam detectors and cameras, monitoring software must support the photo transmission protocols used by Ajax, such as SIA DC-09 (ADM-CID).
Additionally, Ajax Translator PRO supports AI-powered motion detection and visual verification via Ajax cameras.
Learn more:
How to transmit photos from MotionCam detectors to a monitoring station
How to integrate Ajax video surveillance with monitoring software
Want to integrate your monitoring app with the Ajax software?
Unlock the full potential of Ajax systems and deliver top-tier alarm monitoring solutions to your clients. Request an integration, and Ajax Systems' engineers will implement support for your monitoring station's communication protocol directly in the Ajax Translator PRO plugin.
If the recommended system requirements are followed.
For now, Ajax Translator PRO supports connection via TCP/IP only. Connection via COM ports is not provided.
AI-based motion detection and visual verification via Ajax cameras are available as a separate service that partners can offer to clients as part of an advanced monitoring package. Learn more about Ajax Services.
There are different types of photo verification available: by alarm, scenario, schedule, tamper alarm, masking, arming/disarming, and on demand. Learn more about Ajax photo verification features.
The photo delivery time from Ajax MotionCam detectors to an Ajax hub depends on the image number and resolution selected in the device settings. The delivery time from the hub to the monitoring station depends on the internet speed. Learn more about the transfer speed of alarms with photo verification.